Jys9's Privacy Policy — Your data is safe with us

1. Introduction

Welcome to jys9.pro. We understand how valuable your personal information is, which is why this privacy policy has been written with full transparency so you can easily understand every detail.

This policy describes what information we collect when you register or browse the jys9 platform, why we collect it, how long we keep it, and how your data is kept secure. By using jys9's services, you are considered to have consented to this privacy policy.

2. What Information We Collect

Jys9 only collects the information necessary to provide its services. No unnecessary data is requested.

A. Directly provided information (registration details):

• Full name and date of birth (for age verification).
• Mobile number (for Mobile Banking/Nagad/Rocket verification).
• Email address (for account communication).
• Username and password (stored in encrypted form).
• National ID or passport details for KYC verification, where applicable.

B. Automatically collected information:

• IP address and device information (phone model, operating system).
• Browser type and language settings.
• Site access times, page views, and navigation patterns.
• Cookie and session data (see Section 6 for details).
• Log of transaction history and gaming activity.

C. Payment information:

• Mobile banking number (Mobile Banking, Nagad, Rocket).
• Transaction reference number.
• History of deposit and withdrawal amounts.

3. How Your Information Is Used

Jys9 uses the collected data for the following purposes:

Jys9 never sells your data to advertisers or uses it for third-party marketing.

4. How Long We Retain Your Data

Jys9 retains your data only for as long as required. Retention periods depend on the type of data:

• Account information: For the duration of the active account and up to 5 years after closure.
• Transaction records: At least 7 years, as required by financial regulations.
• KYC documents: Up to 5 years following verification.
• Gaming logs: Minimum 3 years (for dispute resolution purposes).
• Cookie data: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.
• Support chat logs: Up to 2 years.

5. Who We Share Your Information With

Jys9 does not sell or rent your personal data to any third party. However, data may be shared in the following limited circumstances:

Legal obligations:

• When a valid order is received from a government authority or court.
• To assist with anti-money laundering investigations.
• To law enforcement agencies for cybercrime investigations.

For service operation purposes (limited and under contract):

• Payment gateway providers (for transaction confirmation purposes only).
• Game software providers (for gaming session management only).
• Cloud hosting providers (in encrypted form, under contract).

All such third parties are contractually bound to comply with jys9's privacy standards. They may not use your data for their own purposes.

6. Cookie Policy

Cookies are used on the jys9 website to improve your experience and keep the platform secure. Cookies are small data files stored in your browser.

Types of Cookies Used:

• Essential cookies: To maintain active login sessions and manage security tokens. The site cannot function properly without these.
• Performance Cookies: To analyze which pages are most visited. Not linked to personal identity.
• Functionality Cookies: To remember language preferences and login details.
• Security Cookies: To detect automated bots and unusual activity.

You can delete or block cookies at any time through your browser settings. However, some features may not function properly as a result.

7. Your Data Rights

Jys9 fully respects your data rights. You may exercise the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a readable format.
• Right to object: You may object to the processing of your data in certain circumstances.

8. Child Protection

Jys9 strictly does not collect data from or provide services to anyone under 18. Age is verified at the time of registration.

If we become aware that a minor has registered by mistake, the account will be immediately closed and all collected data will be permanently deleted.

9. Technical Data Security Measures

Jys9 uses industry-leading technology to protect your data. Our security framework is as follows:

• TLS/SSL encryption: All data between the website and your browser is encrypted with 256-bit SSL.
• Password Hashing: Your password is never stored directly — only a bcrypt hash is kept.
• Two-factor verification: OTP verification is triggered during suspicious login attempts.
• Firewall & DDoS Protection: Advanced server-level firewall and intrusion prevention systems.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted access: Only authorized personnel may access sensitive information.

Please note that no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.

10. Third-Party Services

Game software providers within jys9.pro may follow their own privacy policies. In such cases:

• Game session data is transmitted to the relevant provider's server.
• Jys9 ensures that all providers comply with international data protection standards.
• No provider receives your identity details — only a session ID and game data.
• Payment providers (Mobile Banking, Nagad, Rocket) are governed by their own privacy policies.

Jys9 is not directly responsible for the operations of third-party services, but we only work with trusted and verified partners.

11. Policy Changes

Jys9 may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, notice will be sent to your registered email or via SMS.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• Previous versions are available from our support team upon request.

12. Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Via the chat button at the bottom right of the website.
• Response time: Usually within 24–48 hours.

We are ready to answer all your questions. Your privacy is our top priority.